The performance venue is on the 2nd level of the building.  Visitors must use stairs for theatre access. Our chairs are movable to accommodate special seating requirements. Please email us at the box office if you need special seating: boxoffice@thecaketheatre.com

Backpacks or large bags are not allowed in the venue. All permitted bags brought into the venue are subject to search.

All guests who purchased THE ULTIMATE EXPERIENCE add-on should arrive at the venue at least 45 minutes before showtime. The experience will start approximately 1/2 hour before the show begins. When you check in at the venue, you will receive your credentials. Guests will wait at the box office near the BOX sign for the tour to begin.
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Please remember you must purchase a ticket (seat) to the show and the experience itself. You can bundle these with the purchase of seats or buy the add-ons separately.

Outside food or beverages are not allowed in the venue. The lobby and second level both have a full bar and concession stand.

No one will be allowed admission without a valid ticket. A valid ticket is your assigned seat.  Tickets are required for all ages.

All ticket sales are final. No refunds, credits, or exchanges are allowed unless a show is rescheduled or canceled. If the theatre reschedules a show, you will receive a new confirmation with the rescheduled date. Should your tickets be moved to an alternate date outside the rescheduled date, we cannot guarantee the same seat assignments.

The use of professional video recording devices is prohibited. Cameras are permitted; however, flash photography is prohibited. Professional cameras with interchangeable lenses will be subject to artist approval.  Artist (s) have the right to request the removal of any photos published on social media or other public forums which do not depict the artist or performance in a favorable manner. 

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You can use your phone to record video or to take still photography; however, your flash must be turned off. 

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When an artist requests a ‘no camera’ policy, it will be enforced by our staff.

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Guests without shoes or shirts are not permitted to enter.

THE CAKE reserves the right to refuse admission and refund the ticket price at its sole and absolute discretion.

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THE CAKE reserves the right to eject a ticket holder for behavior likely to cause damage, injury, nuisance, annoyance, or failure to comply with the reasonable requests of the management.

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THE CAKE does not accept responsibility for the loss or damage of personal property brought into the venue or vehicles parked in public or private parking areas.

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As a courtesy to the performers and other patrons, please turn off all audible alerts on any electronic devices during performances.

As we are located in downtown Laconia, we do not have our own parking. For parking information, please click here.

Our theatre is open at maximum capacity. Patrons may decide to wear masks at their discretion. We are not currently requiring vaccination cards or test results. The CAKE Theatre has placed hand sanitizer throughout the venue for use by all. The location is cleaned and disinfected before and following each show.